If you are curious about Financial Markets and possess excellent domain knowledge on Fixed Income or Equities or Currency or Commodities alongside understanding of the workflows for trading, fund management or research functions, you should talk to us
As a Product consultant you will play a vital role in evangelising the product and help our users derive better value from their subscription. We want you to bring your experience and ideas to help us improve our customer experience and retention.
Cogencis is a leading provider of data, insights and analytics to financial market professionals engaged in trading, asset management, research. We count all Banks, Insurance companies, Asset Management Companies, Corporates, financial market Regulators and other public institutions as its customers. Our products simplify the daily workflow challenges faced by these professionals by integrating real-time data, news, and analytics through a single platform. We are looking for young and energetic people to join our product management team to help us build the next generation products. As a product consultant you will provide Cogencis WorkStation users with post-sales support and ensure that they (customers) are able to utilise full potential of the product. You will work closely with the product management team to keep our users abreast on the new feature and functions and pass user feedbacks and recommendations for future product enhancements.
This role will allow you to combine your domain knowledge and teaching capability to provide our users with an enhanced experience.
You will be responsible for:
• Retention of existing users and help create further growth opportunities.
• Enhance product usage by providing training, on-site support, and continuous engagement with the users to apprise them about the product features and new enhancements.
• Gather user feedback and pass to the product management team for generation of new product development ideas.
• Relationship building at various level to explore new opportunities as well as gather intelligence on competitive landscape and activities at the customer organisation.
You need to have:
• You should love connecting with customers and helping them find solutions with your persuasive skills and effective listening.
• Strong written, verbal communication and excellent presentation skills.
• Good domain (Fixed Income/ Equity/ Currency/ Commodities) knowledge.
• Prior experience of working in teaching or customer success roles.
About Us:
NSE Cogencis is a leading provider of data, news and actionable insights and analytics. Professionals across commercial banks, asset management companies, insurance companies, conglomerates, and large corporate use our products to trade, to manage funds and hedge risks. As part of NSE Group and 100% subsidiary of NSE Data, we play an important role in Indian financial market ecosystem.
Curiosity is our biggest asset and it’s in our DNA. Our curiosity to understand the market trends and challenges faced by today’s market professional drives us to build and manage the most comprehensive database on Indian financial market, bring exclusive market moving news on our platform and continuously upgrade our analytical capability. It is CURIOSITY that drives everything we do at Cogencis. Together we learn, innovate, and thrive professionally.
We are an equal opportunity employer, and we strive to create a workplace that is not only employee friendly but puts our employees at the centre of our organisation. Wellbeing and mental health of our employees are a clear priority for us at NSE Cogencis. If this sounds interesting and you are willing to take up the challenge, then write to us at hr@cogencis.com with your latest bio data and tell us why you would be interested.